🚀 go-pugleaf

On Fri, 27 Jun 2003 20:43:45 -0500, "Brian Jahelka"
<jahelka@sunflower.com> wrote:

> So here I sit, with a
>bike I've owned for a year and three months, and they are footing the tab on
>the new parts.  Very impressive if you ask me.  KTM RULEZ!

Way to go KTM!

>Brian Jahelka

David '03 KTM 200EXC
djones<at>LSidaho.com
http://www.motosports-boise.com/rmd

They just footed the bill for a complete tranny on a buddy's 03 525SX as
well.  All of the teeth had sheered off the gears.  Shades of an 83 Maico!!

Good to see them step up to the plate and do the right thing.


"Brian Jahelka" <jahelka@sunflower.com> wrote in message
news:vfpsmnfc2pnhf6@corp.supernews.com...
> Well, I have to say I'm REALLY impressed with KTM right now.  After my
> latest tranny catastrophy, I sent in all the broken pieces (main shaft, 6
> gears, and a set of cases).  I guess they were just as weirded out by the
> pitting on two (only two) of the gear faces as I was.  So here I sit, with
a
> bike I've owned for a year and three months, and they are footing the tab
on
> the new parts.  Very impressive if you ask me.  KTM RULEZ!
>
> Brian Jahelka
> '02 KTM 200 EXC
>
>

Hmmm, more racing money!!!  Glad to hear the good news Brian!

Later,

Keith
'99 200mxc



"Brian Jahelka" <jahelka@sunflower.com> wrote in message
news:vfpsmnfc2pnhf6@corp.supernews.com...
> Well, I have to say I'm REALLY impressed with KTM right now.  After my
> latest tranny catastrophy, I sent in all the broken pieces (main shaft, 6
> gears, and a set of cases).  I guess they were just as weirded out by the
> pitting on two (only two) of the gear faces as I was.  So here I sit, with
a
> bike I've owned for a year and three months, and they are footing the tab
on
> the new parts.  Very impressive if you ask me.  KTM RULEZ!
>
> Brian Jahelka
> '02 KTM 200 EXC
>
>

  Good for KTM!!! and you.  A guy I raced with had an 02 CR250 that kept
eating engines because of the airbox problems, they never helped him.  He
came off of an 01 KTM, guess what he is riding this year, a KTM.  I have
ridden Yamahas for the last few years but am having problems with my dealer
and have been wanting to try a KTM.  Your good customer service pushes me a
little further that way.

       Rex McKinney


"Brian Jahelka" <jahelka@sunflower.com> wrote in message
news:vfpsmnfc2pnhf6@corp.supernews.com...
> Well, I have to say I'm REALLY impressed with KTM right now.  After my
> latest tranny catastrophy, I sent in all the broken pieces (main shaft, 6
> gears, and a set of cases).  I guess they were just as weirded out by the
> pitting on two (only two) of the gear faces as I was.  So here I sit, with
a
> bike I've owned for a year and three months, and they are footing the tab
on
> the new parts.  Very impressive if you ask me.  KTM RULEZ!
>
> Brian Jahelka
> '02 KTM 200 EXC
>
>

In article <eU8La.37770$Bg.19155@rwcrnsc54>, "Rex McKinney"
<endurodognospam@attbi.com> wrote:

>   Good for KTM!!! and you.  A guy I raced with had an 02 CR250 that kept
> eating engines because of the airbox problems, they never helped him.  He
> came off of an 01 KTM, guess what he is riding this year, a KTM.  I have
> ridden Yamahas for the last few years but am having problems with my dealer
> and have been wanting to try a KTM.  Your good customer service pushes me a
> little further that way.
>

... I can't help but think you'd be getting a bike that eats gears, just
so you could deal with great customer service. I'd rather ride a great
bike that leaves it's gears in one piece, and never have to talk to
customer service.

And wait a minute, you're saying that Honda has reliability issues? That's
not permitted.

--
Charles
'99 YZF600R
'99 YZ250

On Fri, 27 Jun 2003 20:43:45 -0500, "Brian Jahelka"
<jahelka@sunflower.com> wrote:

>Well, I have to say I'm REALLY impressed with KTM right now.  After my
>latest tranny catastrophy, I sent in all the broken pieces (main shaft, 6
>gears, and a set of cases).  I guess they were just as weirded out by the
>pitting on two (only two) of the gear faces as I was.  So here I sit, with a
>bike I've owned for a year and three months, and they are footing the tab on
>the new parts.  Very impressive if you ask me.  KTM RULEZ!

Well, some of you guys have a much more positive outlook than me.
I realize the bike is out of warranty, but year old 6 grand bikes
shouldn't be self destructing. Someone screwed the pooch assembling
the engine, and it's not like its a teething problem on a new model,
either.
I passed on buying a KTM300 (a bike who's concept I love) after
reading way too much about this kind of thing on the KTM forums.
KTM really needs to step up its Q/C.

Tim O <offroaderREMOVE@comcast.net> wrote in message
news:13vqfvgp888037t5d4tgvobaq4suokmt32@4ax.com...
> On Fri, 27 Jun 2003 20:43:45 -0500, "Brian Jahelka"
> Well, some of you guys have a much more positive outlook than me.
> I realize the bike is out of warranty, but year old 6 grand bikes
> shouldn't be self destructing. Someone screwed the pooch assembling
> the engine, and it's not like its a teething problem on a new model,
> either.
> I passed on buying a KTM300 (a bike who's concept I love) after
> reading way too much about this kind of thing on the KTM forums.
> KTM really needs to step up its Q/C.
>

Yes I mean how can one praise a bike that destructs when it's almost brand
new ? Hell my old KX certainly is not "the brand" to have now a days but
it's 12 year old tranny looks like the day it rolled out of the factory ....

I've had 3 300's.  Never a problem.

PP
\
"Tim O" <offroaderREMOVE@comcast.net> wrote in message
news:13vqfvgp888037t5d4tgvobaq4suokmt32@4ax.com...
> On Fri, 27 Jun 2003 20:43:45 -0500, "Brian Jahelka"
> <jahelka@sunflower.com> wrote:
>
> >Well, I have to say I'm REALLY impressed with KTM right now.  After my
> >latest tranny catastrophy, I sent in all the broken pieces (main shaft, 6
> >gears, and a set of cases).  I guess they were just as weirded out by the
> >pitting on two (only two) of the gear faces as I was.  So here I sit,
with a
> >bike I've owned for a year and three months, and they are footing the tab
on
> >the new parts.  Very impressive if you ask me.  KTM RULEZ!
>
> Well, some of you guys have a much more positive outlook than me.
> I realize the bike is out of warranty, but year old 6 grand bikes
> shouldn't be self destructing. Someone screwed the pooch assembling
> the engine, and it's not like its a teething problem on a new model,
> either.
> I passed on buying a KTM300 (a bike who's concept I love) after
> reading way too much about this kind of thing on the KTM forums.
> KTM really needs to step up its Q/C.
>

        Yes, celebrate your victory.

        However; we will all pay for this and other seemingly generous acts, by
way of higher prices on our next purchase.  All manufacturers do it this way,
not just KTM.

        Moral of the story:  There is no free lunch.

        In the Biz since 1969...


Brian Jahelka wrote:

> Well, I have to say I'm REALLY impressed with KTM right now.  After my
> latest tranny catastrophy, I sent in all the broken pieces (main shaft, 6
> gears, and a set of cases).  I guess they were just as weirded out by the
> pitting on two (only two) of the gear faces as I was.  So here I sit, with a
> bike I've owned for a year and three months, and they are footing the tab on
> the new parts.  Very impressive if you ask me.  KTM RULEZ!
>
> Brian Jahelka
> '02 KTM 200 EXC

--


Tp

--------  __o
-----     -\<.    ------   __o
---  (   ) / (   )   ----  -\<.
-----------------   (   ) /  (   )
---------------------------------------------

Freedom is not free; Free men are not equal; Equal men are not free.

True Tom...

Those parts would have cost me close to $1000.  I'm sure they cost KTM
around $300.  Plus, they get the benefit of having defective parts, and an
opportunity to figure out what the problem is and fix it.  Seems to me its
beneficial to all.

"TomP" <roadcyc@socal.rr.com> wrote in message
news:3EFDBA53.761C76F4@socal.rr.com...
>         Yes, celebrate your victory.
>
>         However; we will all pay for this and other seemingly generous
acts, by
> way of higher prices on our next purchase.  All manufacturers do it this
way,
> not just KTM.
>
>         Moral of the story:  There is no free lunch.
>
>         In the Biz since 1969...
>
>
> Brian Jahelka wrote:
>
> > Well, I have to say I'm REALLY impressed with KTM right now.  After my
> > latest tranny catastrophy, I sent in all the broken pieces (main shaft,
6
> > gears, and a set of cases).  I guess they were just as weirded out by
the
> > pitting on two (only two) of the gear faces as I was.  So here I sit,
with a
> > bike I've owned for a year and three months, and they are footing the
tab on
> > the new parts.  Very impressive if you ask me.  KTM RULEZ!
> >
> > Brian Jahelka
> > '02 KTM 200 EXC
>
> --
>
>
> Tp
>
> --------  __o
> -----     -\<.    ------   __o
> ---  (   ) / (   )   ----  -\<.
> -----------------   (   ) /  (   )
> ---------------------------------------------
>
> Freedom is not free; Free men are not equal; Equal men are not free.
>
>

I did see "Made in Germany" on the boxes that the gears came in.  I don't
know how long they have been using their current supplier for gears, or if
they are considering changing suppliers.  The internet sure makes it easy to
hear about other peoples misfourtunes with their bikes.  I have never heard
via word of mouth of another person having a single problem with a KTM
tranny.  Just something to think about the next time you believe everything
you hear on the 'net.

"Tim O" <offroaderREMOVE@comcast.net> wrote in message
news:13vqfvgp888037t5d4tgvobaq4suokmt32@4ax.com...
> On Fri, 27 Jun 2003 20:43:45 -0500, "Brian Jahelka"
> <jahelka@sunflower.com> wrote:
>
> >Well, I have to say I'm REALLY impressed with KTM right now.  After my
> >latest tranny catastrophy, I sent in all the broken pieces (main shaft, 6
> >gears, and a set of cases).  I guess they were just as weirded out by the
> >pitting on two (only two) of the gear faces as I was.  So here I sit,
with a
> >bike I've owned for a year and three months, and they are footing the tab
on
> >the new parts.  Very impressive if you ask me.  KTM RULEZ!
>
> Well, some of you guys have a much more positive outlook than me.
> I realize the bike is out of warranty, but year old 6 grand bikes
> shouldn't be self destructing. Someone screwed the pooch assembling
> the engine, and it's not like its a teething problem on a new model,
> either.
> I passed on buying a KTM300 (a bike who's concept I love) after
> reading way too much about this kind of thing on the KTM forums.
> KTM really needs to step up its Q/C.
>

"MX Tuner" <mxtuner@NOSPAMcomcast.net> wrote in message
news:3f00e410.22130792@news.comcast.giganews.com...
> On Mon, 30 Jun 2003 09:57:37 -0500, "Brian Jahelka"
> <jahelka@sunflower.com> spewed forth:
>
> > I have never heard
> >via word of mouth of another person having a single problem with a KTM
> >tranny.  Just something to think about the next time you believe
everything
> >you hear on the 'net.
>
> I've heard of a few around here. From guys who don't frequent the
> internet.
>
> MX Tuner

Entirely possible Tuner.

My point was that information distributed here reaches a far broader
audience than it does in real life (at least fer me).  Its easy for
something to be interpereted as a 'problem' when you read about it on the
'net.  You can read about a few people's misfourtunes with their bikes, and
people don't realize that there are most likely, a TON of other like bikes
out there with no problems.

KTM takes a big chance every time they do something like they did for me.
Can you say precedent?  They had no obligation to fix or fund anything for
me.  I open my (very) big mouth and tell everyone how impressed I am with
KTM and their customer service.  Now I am worried that people who might
abuse something in their tranny (or other) and break it will send their
parts in to KTM expecting a hand out.  Believe me, if I thought for one
moment, that my tranny failure was caused by my own abuse, or mis-use, or
neglect, or thrashing, there is no way in hell I would have bothered sending
them the parts.

I have no way of gaging the magnitude of my tranny problems (as it relates
to what percentage of other KTM owners have had similar issues).  I just
know that everyone I have talked in person was real surprised to hear that I
have even had ANY problems with my KTM.

I love my KTM!!!

Jasmelka

On Mon, 30 Jun 2003 09:57:37 -0500, "Brian Jahelka"
<jahelka@sunflower.com> spewed forth:

> I have never heard
>via word of mouth of another person having a single problem with a KTM
>tranny.  Just something to think about the next time you believe everything
>you hear on the 'net.

I've heard of a few around here. From guys who don't frequent the
internet.

MX Tuner

  Every manufacture of motorcycles have had their problems from time to
time.  To see KTM stand behind the customer is impressive.

        Rex McKinney

A rider next to us at the 2 day qualifier in Hancock, NY broke a brand new
250 EXC RFS transmission.

Of course, he was a really fast guy.

PP

"MX Tuner" <mxtuner@NOSPAMcomcast.net> wrote in message
news:3f00e410.22130792@news.comcast.giganews.com...
> On Mon, 30 Jun 2003 09:57:37 -0500, "Brian Jahelka"
> <jahelka@sunflower.com> spewed forth:
>
> > I have never heard
> >via word of mouth of another person having a single problem with a KTM
> >tranny.  Just something to think about the next time you believe
everything
> >you hear on the 'net.
>
> I've heard of a few around here. From guys who don't frequent the
> internet.
>
> MX Tuner

Maybe buying parts is KTM`s version of a race contingency program???



"Brian Jahelka" <jahelka@sunflower.com> wrote in message
news:vg0jo46c68gaae@corp.supernews.com...
> True Tom...
>
> Those parts would have cost me close to $1000.  I'm sure they cost KTM
> around $300.  Plus, they get the benefit of having defective parts, and an
> opportunity to figure out what the problem is and fix it.  Seems to me its
> beneficial to all.
>
> "TomP" <roadcyc@socal.rr.com> wrote in message
> news:3EFDBA53.761C76F4@socal.rr.com...
> >         Yes, celebrate your victory.
> >
> >         However; we will all pay for this and other seemingly generous
> acts, by
> > way of higher prices on our next purchase.  All manufacturers do it this
> way,
> > not just KTM.
> >
> >         Moral of the story:  There is no free lunch.
> >
> >         In the Biz since 1969...
> >
> >
> > Brian Jahelka wrote:
> >
> > > Well, I have to say I'm REALLY impressed with KTM right now.  After my
> > > latest tranny catastrophy, I sent in all the broken pieces (main
shaft,
> 6
> > > gears, and a set of cases).  I guess they were just as weirded out by
> the
> > > pitting on two (only two) of the gear faces as I was.  So here I sit,
> with a
> > > bike I've owned for a year and three months, and they are footing the
> tab on
> > > the new parts.  Very impressive if you ask me.  KTM RULEZ!
> > >
> > > Brian Jahelka
> > > '02 KTM 200 EXC
> >
> > --
> >
> >
> > Tp
> >
> > --------  __o
> > -----     -\<.    ------   __o
> > ---  (   ) / (   )   ----  -\<.
> > -----------------   (   ) /  (   )
> > ---------------------------------------------
> >
> > Freedom is not free; Free men are not equal; Equal men are not free.
> >
> >
>
>

Brian Jahelka wrote:

> Those parts would have cost me close to $1000.  I'm sure they cost KTM
> around $300.

        Probably true, but not the point.  Others will pay for these parts, by
way of higher prices when they buy their next bike.


> Plus, they get the benefit of having defective parts, and an
> opportunity to figure out what the problem is and fix it.

        That's assuming that KTM has "defective" gear sets or inherent weakness
in the design/production of the transmission.


> Seems to me its beneficial to all.

        True, if the above is true.


        KTM is a good company, I've owned several KTMs (one, however was called
Penton) over the last 30 years, and was never let down by the bikes or the
company.



--


Tp

--------  __o
-----     -\<.    ------   __o
---  (   ) / (   )   ----  -\<.
-----------------   (   ) /  (   )
---------------------------------------------

Freedom is not free; Free men are not equal; Equal men are not free.